About MHG


What is Mera Health Genie?

Mera Health Genie is a place where our entire team is obsessed to see a healthy you!
Get the treatment you deserve with fitness support and motivation from a real personal training expert who is a qualified physiotherapist cum dietician. Your trainer will work with you to create an interactive fitness plan filled with personalized workouts and meals that easily fit into your busy schedule. Your trainer will monitor your progress, answer any questions that come up during the day, and give you motivation and feedback to help you stay on track to slim down and tighten up. See What's Included >> (Link goes to plan features)

About The Plan


Can an online trainer be as effective as an in person trainer?

Most people will do better with an online trainer because they are in complete control of their progress. Your personal trainer will guide and motivate you to meet your goals, but you can do everything in your workout and nutrition plans on your own time at your own convenience and even from your own home. And if you’re unsure about a workout, a detailed instructional video comes with each one. You will get all the support and the advice from your online trainer as you would anywhere else at a much lower cost. And you will be able to contact your trainer as often as you need through whatsapp or any other chat system.

How does personal training work online?

Once you complete your fitness profile and questionnaire, your trainer will review your goals and setup a weekly plan that is specifically structured to your lifestyle. Your trainer will monitor your progress by reviewing your daily feedback. Your personal trainer will also be available to answer any questions or prevent "panics" if you are tempted to stray from your plan.

What do I get in my meal plan?

Your meal plan will consist of at least 5 meals per day for each week. It will come with suggested meals, ingredient lists, a grocery list and meal times for each day. The meals suggested will be created based on your personal preference and personal fitness goals.

Do I have to buy meals from Mera Health Genie?

No! We do not sell meals to our subscribers. You are free to purchase your own meals and ingredients. The suggested meals are only guides to help meet your fitness goals.

Do I have to sign a contract to subscribe?

No, you do not have to sign any contracts to be a subscriber and get started with Mera Health Genie but please be sure to read our Terms of Service.

Is my fitness plan created by my trainer?

Yes, of course! Your training expert is a real-live human being with real world personal training experience. Each personal trainer was hand picked and screened by our staff before enrolling. We assure you, you are in good hands with a real, qualified personal trainer.

Communication


Does my trainer call me?

For your and the trainers’ privacy and safety, we do not allow direct phone communication between parties. However, you and your trainer can message one another as often as you like through the Mera Health Genie dedicated whatsapp numbers.

Will there be instructions for meals and workouts?

Your trainer will post instructional videos and detailed instructions on how to perform workouts and prepare meals. If you still have any questions or feel that you aren’t doing something right, you are always free to message your trainer for a speedy response.

What if I have questions about my plan?

Your trainer is available to answer questions regarding your plan, or you can always contact our support desk by emailing care@Mera Health Genie.com or whats app Us.

Pricing And Value


How much does it cost to subscribe to Mera Health Genie?

There are currently a few offers available on Mera Health Genie, but you start for as low as Rs 325/week. That’s less than a cup of coffee a day! To view all of the Mera Health Genie Offers, please click here.

What is included with my Mera Health Genie subscription?

Once you purchase your package you will receive unlimited communication with your personal trainer, a weekly workout plan, meal plan, instructional videos, tutorials and (depending on your package). Each package contains all the same Mera Health Genie features. The only difference between packages is the duration of the subscription.

Are there any hidden fees or charges?

There are no hidden fees with Mera Health Genie.

What if my plan is not delivered?

We keep track of your health training schedules, so a plan not being delivered is a rare occurrence. However, trainers are real people and if an emergency does occur and your trainer is unable to deliver your plan we will give you the option of selecting a new trainer or be refunded for the time lost.

General


Can I use Mera Health Genie if I do not cook at home?

Yes. Mera Health Genie trainers can adapt to anyone as long as you are upfront and honest about your capabilities and lifestyle. The more your trainer knows about you, the more your meal plan will reflect your reality.

Has Mera Health Genie worked for other people?

Yes! Mera Health Genie has been very helpful to many other subscribers. Check out the Buzz on Mera Health Genie

Will Mera Health Genie work for the average guy?

Mera Health Genie is meant for the regular person, like you. It is designed so that you can move along to meet your fitness goals at your own pace with the encouragement and guidance of your personal trainer. You can move at the speed and intensity you so choose.

What if I miss a day/week?

We all have a few setbacks. Your trainer will be able to put you back on track if you don’t follow your plan or your workout. It’s recommended, however, that you keep your trainer informed on your schedule so your plan can be created to accommodate for bumps in the road such as travel, visitors, birthday cakes, etc.

How do I get started?

Getting started is the easiest part! Simply Sign Up and Register with a Paid Plan.

Can I get this on my phone?

Yes! Mera Health Genie is available for the android handsets on the Play Store. Be on the lookout for other devices!

When will I get my plan?

There are a few reasons why you may not have received your plan. Your trainer cannot complete your fitness and meal plan unless your Lifestyle Questionnaire is filled out in its entirety. Log into your account and make sure that this has been completed so that your trainer can get to work reviewing it!

If you have already completed your Lifestyle Questionnaire and there are no holds on your account, please note that our plans are created by real people who develop a plan for you that is tailored specifically to your needs, goals, and preferences. For this reason, it takes approximately upto two days for your first plan to be delivered. After the delivery of your first plan, there will be no delay in receiving subsequent plans and you will experience no interruption in your training schedule!

How much time will I have to prepare for my plan each week?

Your first week’s plan will typically be delivered to you within 48 hours of submitting your lifestyle questionnaire, and each subsequent week will be sent to you 24 hours in advance (or more) of your weekly start date.

About Plan Features


What is my dashboard?

Your dashboard provides you with any important updates or system notices, displays your weight graph, and shows your progress toward your weight goal. If you're still waiting for your first plan, check out your dashboard for some activities to engage in while your trainer crafts your first week's plan for you!

How do I view my plan by day?

Once your trainer delivers your plan, you can view it by logging in and selecting the “my plan” tab. Clicking on the arrows on either side of the date allows you to scroll forward and backwards through your plan by day.

How do I view my grocery list?

Once your trainer delivers your weekly plan, you can view your grocery list by clicking on the grocery basket icon, located directly below the “Quick Add” button.

Can I print out my plan?

Yes, you can print out each day’s plan by clicking on the printer button located on each page of your plan. To print a particular day, click on this button from the daily view of the day you wish to print. Or, click “week view” to print out an overview of your entire week. You can choose to print just your meals and recipes, just your workouts, or all of the details of your plan.

How do I mark a meal or workout as completed?

Just click on the check mark next to the meal or workout name to log everything contained in that item as complete.

How do I log my weight?

Click on “Dashboard” and then click on the “log weight” link on your weight chart. Enter your weight along with the correct date and click on the “+Add” button. Then click “update.”

Oops! I made a mistake logging my weight. What do I do?

Not a problem! Just click on the “log weight” link on your weight chart and you can either remove an entry by clicking on the “-“ symbol next to the date of the entry, or you can edit the weight that you input for a particular date. Click “update” to save your changes.

Can I leave a comment about a particular part of my plan?

Yes, just click on “leave comment” at the bottom of the meal or workout you’d like to comment on. Your trainer will see your comment and will be able to reply to you in the comments section for that item.

I need to change the information on my Lifestyle Questionnaire.

If any of the info that you provided to your trainer changes (your available equipment, your food preferences) or if you wish to provide your trainer with more detailed information, you can update your questionnaire at any time by clicking on your name at the top of the screen, and then selecting “Lifestyle Questionnaire.”

Help! I have more questions.

Our support team is standing by and always ready to assist you. Please email care@Mera Health Genie.com and our team will happily help you out!

I would like a refund, who should I contact?

Please email our support team at care@Mera Health Genie.com. However, if there is anything we can do to make this program a success for you, please let our support team know before you cancel altogether, as we truly want you to succeed with us!


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